Job Duties:
• greet patients
• register patients according to established protocols
• assist patients to complete all necessary forms and documentation including medical insurance
• ensure patient information is accurate including billing information
• inform patients of medical office procedures and policy
• maintain and manage patient records
• move patients through appointments as scheduled
• answer incoming calls and deal with inquiries
• transfer calls as required
• schedule patient appointments
• collect co-pays and payments
• respond and comply to requests for information
• complete other clerical duties as assigned
• maintain office supplies
• ensure reception area is well maintained, neat and clean
• safeguard patient privacy and confidentiality
Qualifications:
• Telephone Etiquette
• Customer Service
• Time Management
• Organization
• Attention to Detail
• Scheduling
• Word Processing
• Professionalism
• Quality Focus