안녕하세요.
얼바인에 위치한 산업용 LCD 취급하는 회사에서 Inside Sales Assistance 일하실 분을 구합니다.
Full time이고 경력자 우대합니다.
베네핏으로는 Vacation, Paid Sick Leaves, Health Insurance, Retirement Plan & 주3일 점심 제공입니다.
이력서는 hr@idsdisplay.com으로 보내주세요. 감사합니다.

JOB DESCRIPTION:

A: Purpose and Scope

An Inside Sales/Customer services is primarily a customer service function and entails selling or introducing products to established clients, in close conjunction with an outside sales. Customer interfacing includes requests for quotations, lead times, order placement, expediting, or changes, the building of quotations, writing orders and communicating pertinent information proactively back to customers. Inside Sales/Customer Services handles the project execution actions and overall coordination of these service activities between the purchasing coordinator and outside sales.

B. Responsibilities

Cooperate with Account Manager to determine strategic approaches for sales.
Process sales orders from customers and communicate the changes with the related departments.
Contact customers following sales to ensure ongoing customer satisfaction and resolve any complaints.
Coordinate with the Purchase Coordinator for status on orders in ensuring the delivery commitment to customers is met.
Monitor scheduled shipment dates to ensure timely delivery and expedite as needed.
Inform customers of production schedules and deadlines.
Coordinate with Warehouse and Purchase Coordinator for the inbound and outbound shipments.
Assist in scheduled physical inventory counts.
Perform other duties as assigned.

C. Organization Relationships

The Inside Sales/Customer services reports directly to the Vice President of Sales.

JOB REQUIREMENTS:

Able to work in fast-paced, self-directed entrepreneurial environment
Exceptional verbal and written communication skills
Highly proficient level computer skills including MS Word, PowerPoint, Excel and Outlook
Excellent telephone sales personality skills
Excellent time management skills
Decision-making, problem resolution and creative thinking skills
Able to multi-task the activities with shifting priorities